STORE POLICY
Customer Care
At BrushBidz, we’re committed to delivering a premium art-buying experience, combining passion, trust, and protection for both the artist and the buyer. Please review the following store policies to understand how we operate and how we serve you.
We take pride in providing a personalized and secure experience for every collector, investor, and art enthusiast who visits BrushBidz.
Our customer care team is available to assist with:
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Order inquiries
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Shipping and tracking updates
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Auction bidding support
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Corporate leasing and donation-ready art requests
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Returns and damage claims
📧 How to Reach Us:
Email: support@brushbiz.com
Phone: Available upon request via email
Response Time: Within 24–48 business hours
We’re here to ensure you buy with confidence and receive the quality service your artwork deserves.
Privacy & Safety
Your privacy and safety are our priority.
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All transactions are encrypted and processed via secure, PCI-compliant gateways.
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We do not store your payment information on our servers.
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Your personal data will never be shared, sold, or misused.
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We collect only the data needed to fulfill your orders and improve your experience.
Wholesale Inquiries
We welcome partnerships with interior designers, real estate developers, hotels, corporate art buyers, and gallery owners.
To request wholesale pricing, licensing, or bulk leasing of artwork:
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Email us at info@brushbiz.com
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Include your business name, resale certificate (if applicable), and intended use
Our team will respond with a curated catalog and partnership terms within 2–3 business days.
Payment Methods
We accept the following secure payment options:
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Credit & Debit Cards (Visa, MasterCard, Amex)
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PayPal
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Apple Pay
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Google Pay
All payments are processed using encrypted and industry-standard secure gateways. Payment is required in full before shipping or transferring ownership.